1. Introduction

At MHTECHIN, we strive to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, you may be eligible for a refund or cancellation under the following terms.

2. Refunds and Cancellations

2.1. Eligibility for Refunds

  • You may request a refund if you cancel your order within 7 days from the date of purchase.
  • To be eligible for a refund, the following conditions must be met:
    • The request for a refund must be made within 7 days of the purchase date.
    • The product or service must be in its original condition and packaging (if applicable), or unused.

2.2. How to Request a Refund

To request a refund, please follow these steps:

  • Contact our customer support team at https://www.mhtechin.com/support or 02269710765.
  • Provide your order number, date of purchase, and reason for the refund request.
  • If applicable, return the product to us following the instructions provided by our customer support team.

2.3. Refund Process

  • Once we receive your refund request and any returned items (if applicable), we will process the refund within 14 business days.
  • Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider.

3. Non-Refundable Items and Services

  • Certain items or services may be non-refundable, including but not limited to:
    • Customized or personalized products
    • Digital goods or services that have been accessed or downloaded
    • Products or services that have been used or consumed

4. Cancellations

  • To cancel an order, please contact our customer support team as soon as possible. Cancellations are only accepted if the request is made before the product or service has been delivered or completed.

5. Late or Missing Refunds

If you have not received your refund within the expected time frame, please check with your bank or payment provider. If the issue persists, contact us at [Your Contact Email] for assistance.

6. Changes to This Policy

We may update this Refunds and Cancellations Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services following any changes indicates your acceptance of the revised policy.

7. Contact Us

If you have any questions or need further assistance regarding refunds or cancellations, please contact us at:

  • Email: support@mhtechin.com
  • Phone: 02269710765
  • Address: MHTECHIN Technologies, Express Towers, 207, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra 400021.